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Quality and Patient Safety
Quality & Safety Measures
Defining Quality in Health Care
Defining Costs of Health Care
Asking the Right Questions

Sentara hospitals are accredited by DNV Healthcare, Inc. DNV accreditation addresses the demands of quality-driven hospitals that are dedicated to patient-centered care. This accreditation is important because it confirms that Sentara is meeting Medicare and Medicaid’s standards to be a provider of healthcare services to those programs and that the National Integrated Accreditation for Healthcare Organizations (NIAHO) standards and the ISO 9001 Quality Management System standards are met.

DNV Healthcare, Inc. is a 144-year-old company based in Norway. It has recognized authority from CMS to perform hospital surveys in the United States. DNV promotes ISO (International Organization for Standardization) standards are the foundation of the Medical Center’s Quality Management System. These standards ensure it is taking all necessary steps to deliver safe and effective healthcare services to patients.

ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement. Innovative hospitals have started embracing ISO as a way to identify and focus on the most successful approaches to patient care, billing and other critical aspects of running a modern hospital.

Board certification, or the international equivalent, means that doctors have completed the amount of training that a specialty board requires. These physicians have practiced for a specified period of time and passed rigorous written and oral exams. Board certification is generally accepted as a strong indicator of a physician’s competence and experience. To learn more about physician credentials, visit the Virginia Board of Medicine website.

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