The Concierge, located in the main lobby at the East elevators, is available to help make your visit more comfortable. Please contact the Concierge by calling (757) 395-5385 for hospital information, directions and other services. The Concierge hours are: Monday Friday 7:00 am 7:30 pm and Saturday 8:00 am 12 noon. After hours and holidays there is a drop box for your request.