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Comments, Concerns and Complaints 

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Your feedback is important and we invite you to use our Contact Us form to send feedback. You may also receive a questionnaire conducted by an independent organization.

You may also forward your comments directly to:

Sentara Leigh Hospital Administration
830 Kempsville Road
Norfolk, VA 23502

If you have a concern while you are in the hospital, please contact a Patient Advocate.

To file a grievance with the hospital, please contact your Patient Advocate, the Hospital Administration, or call the Sentara Promise Line at 1-800-SENTARA or (757) 388-4357.

If you need additional assistance, you may contact the Virginia Department of Health Office of Licensure and Certification at:

9960 Mayland Drive, Suite 401
Henrico, VA 23233

Telephone: 1-800-955-1819


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