To help facilitate open communication, Sentara Hospitals employ Patient Advocates – staff members located at our hospitals who serve as liaisons between patients and family members and appropriate hospital staff.
Patient Advocates visit patients to help with problem solving and facilitate questions, concerns and complaints. They field questions about hospital services or level of care provided, patient rights and hospital policies and practices. They speak out on behalf of patients and their families and document all concerns, sharing regular written reports with the appropriate managers.
The ultimate goal of Sentara’s Patient Advocates is to provide you with support and improve your level of customer satisfaction while striving to identify and promote continuous quality improvements at our hospitals.
To reach the Patient Advocate at Sentara Princess Anne Hospital for help with questions or concerns, please call (757) 507-1402.