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Healthcare made easy

At Sentara, we want you to take the lead on your health care. Sentara MyChart is our patient portal that gives you the access you need right at your fingertips so that you can manage your health in a way that works best for you.

When you activate your account, you can securely and conveniently:

  • Schedule and view appointment information
  • Take steps to prepare for your visit
  • View lab and test results
  • Connect with your care team
  • View medications and request medication refills
  • Review visit summaries and medical history
Sentara MyChart is one element of the larger Sentara eCare Health Network®. This new clinical system uses innovative technology to make your medical record accessible between Sentara hospitals, physician practices and other healthcare sites over a secure network.

How do I contact Sentara MyChart support?

If you need help with your Sentara MyChart account, please use the appropriate contact option below based on your issue:

  1. Login or account access issues:

    For security purposes, patients must call Sentara MyChart Support for assistance with login problems or accessing their Sentara MyChart account.

    Phone: 1‑833‑351‑4357

    Hours: Monday–Friday, 8:00 a.m. – 6:00 p.m.

  2. Technical issues (non‑access related):

    For general technical questions or other non‑access issues for Sentara MyChart, submit a support request through the online form:

    Online form: Sentara MyChart contact us 

Please note: If login or account access requests are submitted through the online form, the Sentara MyChart Technical Support Team will direct you to call the support number to protect your account security.