Norfolk, VA - December 23, 2002 - The National Research Corporation (NRC) named Sentara Norfolk General Hospital Hampton Roads' Consumer Choice Award winner for the seventh straight year. Sentara is the only hospital in Virginia to be recognized every year since the inception of the recognition program in 1996.
More than 140,000 households nationwide rated hospitals on four attributes: best doctors, best nurses, image and reputation, and best overall quality. Residents in 14 cities and counties, from James City to Currituck Counties, favorably rated Sentara Norfolk General Hospital's medical staff, image, and overall quality.
"Our people make the real difference at Sentara Norfolk General Hospital, and we are honored that Hampton Roads residents recognize our employees' hard work and dedication to excellence," says Rodney F. Hochman, M.D., Administrator of Sentara Norfolk General Hospital.
Each year NRC, an innovator and leader in health care performance measurement, honors the hospitals with the best quality and image according to the consumers in major metropolitan markets across the country. The Consumer Choice Award reflects the growing distinction consumers are making between their healthcare providers.
Sentara Norfolk General Hospital, one of 152 hospitals in the nation to earn the Consumer Choice Award, is among only three hospitals in Virginia to be named. Sentara joins Johns Hopkins Hospital, Cedars-Sinai Medical Center, and Duke University Medical Center in the listing, which appeared in the September issue of Modern Healthcare.
"We thank our patients for their trust in us and promise to continue providing the same high-quality care and service reflective of Sentara's high standards," says Hochman.
Sentara Norfolk General Hospital is a 569-bed tertiary care facility, known regionally and nationally for specialized services and dedicated facilities including the Heart Pavilion, Sentara Cancer Institute, transplant programs, microsurgery, minimally invasive surgery techniques, neurosciences, and reconstructive surgery. The hospital is the area's only Level I Trauma Center.