Chesapeake, VA – May 26, 2004 – Sentara Home Care Services in Chesapeake and Williamsburg have received ‘Quality Associate’ awards from the Virginia Health Quality Center. The non-profit agency monitors health care quality for Medicare recipients.
“It was an honor to recognize your leadership in promoting quality improvement in Virginia,” said VHQC Project Manager Terri Lindsey in a congratulatory message to Sentara. “We appreciate your continued commitment to the Quality Improvement Initiative.”
Sentara Home Care Services was a voluntary pilot agency three years ago when the outcomes-based program began. Agencies assess home care patients at admission and discharge and submit their clinical data to VHQC. Quarterly reports help track improvements in key areas including pain, walking, breathing and healing of surgical wounds.
Sentara Home Care employs advanced TeleHealth technology to closely monitor wounds and congestive heart failure and provide rapid intervention when needed.
“We are state-of-the-art in technology,” says Ray Darcey, vice president of Sentara Enterprises, “but quality of care remains our number one focus, and we are glad to be recognized for it.”