March 30, 2007
- Newport News, VA
- Beginning April 2 at 7 a.m., emergency care at Sentara Port Warwick
will be offered around the clock-24 hours per day-to improve access to patients in need of emergency services on the Peninsula.
The area’s first freestanding emergency department at Sentara Port Warwick, which opened in 2002, is expected to offer additional capacity near one of the state’s busiest emergency departments, Sentara CarePlex Hospital, located about 7 miles away.
Staffed by the very same board certified emergency physicians as Sentara CarePlex Hospital, the expanded emergency center hours at Port Warwick are just part of the change. The center is also the first in the area to guarantee that patients will be seen by a physician or physician assistant within 30 minutes or patients receive a $25 gift certificate to Kelly’s in the Port Warwick area of Newport News, a $25 voucher to the on-site pharmacy, or movie passes.
“Everyone who comes to an emergency department thinks he or she needs to be seen very, very quickly, and we agree,” says Gilbert F. Schmidt, Jr., M.D., Medical Director, Peninsula Emergency Physicians. “This is our way of showing patients that their medical concern is as important to us as it is to them,” continues Schmidt who also serves as medical director of emergency services at Sentara Port Warwick.
Sentara expanded and relocated the emergency center on its Port Warwick campus in summer 2006.
The new emergency department features16 larger treatment rooms and a more efficient format, offering patients quicker service. In a quieter, more relaxed setting at Port Warwick, the quick registration process and extensive triage system help ensure the commitment is honored.
“We’ve made a commitment to our patients when time is of the essence. The sooner treatment begins, the sooner our patients will begin to feel better, “ says Megan Perry, Senior Vice President of Business Development who oversees Sentara Port Warwick.
In 2006, about 22,860 patients were provided emergency care at Sentara Port Warwick. In 2007, 26,000 patients are expected to receive emergency care.
The center has been honoring this commitment since mid January 2007. The emergency department’s phone number is 736-9800.
About Sentara Port Warwick. Sentara Port Warwick is the Peninsula’s only comprehensive outpatient campus, located on 15 acres at the entrance to Port Warwick at 11803 Jefferson Avenue.
Sentara Port Warwick I opened July 2002, with the area’s only freestanding emergency department, diagnostic services, physical therapy, and primary and specialty physician offices. Sentara Port Warwick II, including an outpatient surgery center, expanded emergency department, and upgraded imaging services such as a new 32-slice computed tomography (CT) scanner opened in July 2006. Sentara Port Warwick also offers the Peninsula’s only hyperbaric oxygen therapy center. Plans for Sentara Port Warwick III include a Comprehensive Cancer Center with Sentara’s partner Virginia Oncology Associates. 18/2007