Customer Service
Hampton Roads
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Customer Service 

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Pay Your Hospital Bill
Billing Process
Common Questions
Customer Service
Medicare Information
Understanding Your Bill
Sentara Medical Group Billing

Questions About Your Hospital Bill
Send your billing questions to Customer Service.
If you prefer, you can call Customer Service at (757) 233-4500

Monday - Thursday, 8:30 a.m. to 5 p.m. 
Friday 8:30 a.m. - 4:30 p.m.

Questions About Your Provider Based Bill
Send your billing questions to Customer Service.
If you prefer, you can call Provider Based Billing Customer Service at (757) 233-4885

Monday - Thursday, 8:30 a.m. - 5 p.m.
Friday 8:30 a.m. - 4:30 p.m.


Insurance Information
If you did not have your health insurance information at the time of your visit to the hospital, you can submit your information online, or call Customer Service at one of the above numbers.




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