If you received services at a Sentara hospital or facility, you will receive one of the bills displayed below. Sentara offers multiple ways for you to pay your hospital bill, and accepts MasterCard, VISA, Discover and American Express credit cards.
Pay your Sentara hospital bill online with your Mastercard, Visa, Discover or American Express card. Click on the Pay Online Now button below to get started.
Pay by Phone
There are two ways to pay your bill by phone:
- Call the automated phone system toll free 1-866-270-7764 for Hospital Billing or 1-866-270-7946 for Collections
- Call the number listed on your billing statement or letter to pay by credit card or make payment arrangements.
Pay by Mail
Follow the instructions on your bill or statement. Mail your payment to:
Patient Accounting Department
P.O. Box 1875
Norfolk, Virginia 23501
Pay at a Sentara Location
Payments can be made in-person at several Sentara hospitals and facilities. See list of locations
** Sentara Patient Financial Services Bill Payment Refund Policy
All transactions processed on the Sentara Online Bill Payment site are eligible for a refund if the patient would like to cancel a payment.
To request a cancellation of payment please contact:
Sentara Patient Financial Services
Phone: (757) 233-4500
Hours: Monday - Thursday, 8:30 a.m. to 5 p.m. or Friday 8:30 a.m. - 4:30 p.m.
Please allow 2 - 3 business days for a refund to be processed.