The New Millennium: Creating an Exceptional Patient Experience
The name “Sentara” quickly became synonymous with patient-centered, safe, and effective medical care. Sentara Healthcare was recognized nationally for patient safety efforts in 2004 by the American Hospital Association and received the “Quest for Quality” Award.
|Using eICU®, an intensive-care specialist monitors a patient while away from the hospital.|
In the age of new technology, Sentara set the standard by becoming the first in the nation to pioneer and develop the eICU®, a remote monitoring system for intensive care that enables intensive care specialists to monitor and treat patients without actually being in the hospital. The eICU® improved clinical quality through the use of technology, and proved its effectiveness by decreasing mortality rates dramatically very early on.
In 2002, Williamsburg Community Hospital’s leaders decided to merge with Sentara, which four years later became Sentara Williamsburg Regional Medical Center. In the same year, Sentara CarePlex Hospital, formerly Hampton General Hospital, opened. Obici Health System officially joined Sentara in 2006 after moving to a new location that had potential to be easily expanded to meet the needs of Suffolk’s growing population.
In recent years, Sentara has opened outpatient healthcare campuses in Virginia Beach, Gloucester, and Suffolk in 2006; Isle of Wight in 2010; and Northern Virginia in 2012.
Sentara has also welcomed new hospitals into the system along the way; Sentara Princess Anne Hospital opened in Virginia Beach in 2011, Sentara Northern Virginia Medical Center (formerly Potomac Hospital) in 2009, RMH Healthcare, in Harrisonburg, VA., Martha Jefferson Hospital in Charlottesville, VA., in 2011, Halifax Regional Health System, located in South Boston, VA., joined in 2013 and Albemarle Health, located in Elizabeth, City, NC, joined in 2014. The new member hospitals all share a common history of providing quality and compassionate care for the communities they serve.
View a photo slideshow from this period: