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Sentara Quality & Patient Safety Distinctions
Quest for Quality
In 2004 Sentara Norfolk General Hospital was awarded this national recognition for its Culture of Safety initiative. Runners-up included Johns Hopkins and Advocate Health of Chicago.
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John M. Eisenberg Patient Safety and Quality Award
Sentara’s Culture of Safety initiative was awarded the 2005 John M. Eisenberg Patient Safety and Quality award from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the National Quality Forum. Sentara received the award for ‘Innovation in Patient Safety and Quality at a Local or Organizational Level.’
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U.S. News Top Hospitals
Heart and Heart Surgery services at Sentara Norfolk General Hospital and Kidney services at Sentara Norfolk General Hospital rank among the top 50 programs in the nation in the 2008 America's Best Hospitals Edition of U.S. News & World Report magazine.
Marking its ninth year among the nation's top heart programs, the cardiac program at Sentara Heart Hospital ranks 38th out of the top 50 hospitals listed. When looking at the mortality index alone, Sentara has the sixth best mortality ratio in the country.
Heart and Cardiac Program
Kidney Program
Bariatric Surgery Excellence
The bariatric surgery program at Sentara Norfolk General Hospital received national accreditation in 2006 as a "Center of Excellence" from the American College of Surgeons -- the second in the state to receive the distinction. Sentara CarePlex Hospital received the designation "Center of Excellence" by the American Society for Bariatric Surgery in 2005.
eICU
Sentara was the first in the nation to deploy the VISICU eICU® technology. The program uses telemedicine combined with videoconferencing, smart alerts and integrated information technologies that allow intensive- and critical-care nurses to provide constant remote surveillance and care to patients in ICUs across all Sentara hospitals. This technologically advanced life-monitoring equipment and computer software has helped produce the most dramatic reduction of mortality in the history of ICU care.
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Gold Seal of Approval
The Joint Commission on Accreditation of Healthcare Organizations has given two Sentara hospitals its Gold Seal of Approval and Disease Specific Care Certification. Norfolk General Hospital earned vascular certification and stroke certification in 2005. Virginia Beach General Hospital was recognized for stroke treatment in 2006.
Heart Treatment, Infection Prevention
Three Sentara hospitals were recognized for leadership in heart treatment and surgical site infection prevention. Sentara Virginia Beach General Hospital and Sentara Leigh Hospital earned honors for treatment of heart attacks by receiving a Leadership Award for Clinical Excellence in 2006 from Voluntary Hospitals of America, an alliance of 2,400 not-for-profit hospitals. VHA also honored Sentara Leigh and Sentara Bayside Hospital for prevention of surgical site infections.
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The Leapfrog Group Top Hospitals List
In 2006, Sentara Norfolk General Hospital was one of 59 hospitals, and the only one in Virginia, to be named to the The Leapfrog Group's first Top Hospitals list. This ranking is based on results from the Leapfrog Hospital Quality and Safety Survey, a national rating system that offers a broad assessment of a hospital’s quality and safety.
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Pharmacy Best Practices Award
In 2004, the 80-member pharmacy team for Sentara Healthcare won a national peer award from the American Society of Health System Pharmacists (ASHP). The Best Practices award to Sentara is for a systemwide initiative to reduce adverse events from high-risk intravenous medications.
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Top 100 Integrated Healthcare Network
In 2008, Verispan, a health information company, ranked Sentara Healthcare fifth nationwide in its top 100 integrated health care networks survey. Examining nearly 600 networks, Verispan looked at eight categories, including performance, quality, degree of integration and services. This was the eleventh year in a row that Sentara has been listed in the top 10 of those surveyed.
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