Common Billing Questions

What if I can't pay my bill?

Sentara participates in a number of financial assistance programs. These programs were designed to assist our patients in resolving their financial obligations for hospital services. The first three programs are administered by the state; the last two were developed by Sentara. These programs are examples of our commitment to providing quality healthcare services to all patients, regardless of their ability to pay.

Call the number on your statement for details on eligibility requirements or to learn more about the programs listed below.

Virginia Indigent Health Care Trust Fund Charity Program
SLH (State & Local Hospitalization) Program -- www.dmas.virginia.gov
Medicaid -- www.cms.hhs.gov/medicaid
Sentara Charity Program
Sentara Hampton General Self Pay Charity Discount Program
Sentara Uninsured Patient Discount Program

Here is some additional information to assist you with your bill:

How Can I Pay My Bill?

Where Can I Pay My Bill?

Can I Combine Accounts and Make Payment Arrangements?

Common Billing Questions

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