Quality Information

Sentara Home Care Services is accredited by multiple accrediting agencies and has received numerous awards. Consumers often ask "How do I pick the best health care provider?" We provide this section for consumers looking for information about quality and home care services.

Consumers should choose a home care agency based on such quality indicators as:

Is the home care agency licensed?
Sentara Home Care is Medicare/Medicaid certified and does not require licensure by the state. We have won numerous awards and are affiliated with numerous professional agencies.

Does its services include home health, infusion, hospice, etc.?
Sentara Home Care is a full service organization that offers home health, infusion, hospice, home medical equipment and clinical respiratory services.

Is there a mechanism in place to express patient concerns and feedback to the agency?
Sentara has a comprehensive program in place for patients to provide feedback to the agency whether in the form of concerns or commendations.

What is the agency’s reputation in the community?
Sentara Home Care enjoys an excellent reputation in the community and is the home care agency of choice for many hospitals and physician practices.

Is the agency a part of a larger health care system in order to provide a continuum of care?
Sentara Home Care Services is an integral part of Sentara Healthcare and our highly skilled health care team members work together to ensure quality care and much of the same advanced technology available in Sentara hospitals.

National Organizations for Quality Information
Some organizations provide information that compares agencies to national and state averages in certain categories. This is merely a snap shot in time, not necessarily an overall indicator of an agency’s overall quality.
Home Health Compare is a Medicare Web site that provides agency comparisons. However, the best resource patients have is speaking directly with an agency to determine its suitability, compatibility and ability to meet the needs of the individual patient and family.

Visit Home Care Compare on the Web

Quality Information

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