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Sentara Home Care and Sentara Hospice Services Patient & Family Advisory Council  

Sentara Home Care and Hospice Patient and Family Advisory CouncilHave you ever wanted to express your opinion or make a suggestion regarding your home care or hospice experience, but didn’t know how? If the answer to this question is yes, then take advantage of this opportunity to get involved with the Patient & Family Advisory Council (PFAC) with either Sentara Home Care Services or Sentara Hospice Services.

The Sentara patient-centered care philosophy recognizes the perspectives of patients and their families as valuable resources! We encourage the involvement of patients and families in shaping our home care and hospice services. Sentara Home Care and Hospice has built a community partnership with the PFAC developing and nurturing an ongoing relationship. Established in 2013, the PFAC is recruiting for new members.

To learn more about this innovative council, please contact the Customer Service Manager at 1-800-HOMECARE or fill out this form with your area of interest.

PFAC members of Sentara Home Care Services and Sentara Hospice Services commit their time, efforts and talents to serve in a consulting capacity for a variety of home care or hospice issues and programs. Working together, we support Sentara’s mission to "improve health every day."

Who would make a good PFAC member?
Someone who can

 be a good listener
 respect others’ perspectives
 be interested in more than one issue draw from his or her own home care or hospice experiences so others can learn
 see beyond his or her own experiences
 be enthusiastic about patient-centered care
 interact well with different kinds of people and different levels of professionals
 be a good partner
 have realistic expectations

Sentara Home Care and Hospice Patient Advisory CouncilOther considerations...
A current or former patient or family member who

 has had a significant experience with home care or hospice
 expresses interest in the patient-care process
 is interested in building a community partnership with Sentara Home Care or Hospice Services



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