Sentara Home Care and Sentara Hospice Services Patient & Family Advisory Council
Have you ever wanted to express your opinion or make a suggestion regarding your home care or hospice experience, but didn’t know how? If the answer to this question is yes, then take advantage of this opportunity to get involved with the Patient & Family Advisory Council (PFAC) with either Sentara Home Care Services or Sentara Hospice Services.
The Sentara patient-centered care philosophy recognizes the perspectives of patients and their families as valuable resources! We encourage the involvement of patients and families in shaping our home care and hospice services. Sentara Home Care and Hospice has built a community partnership with the PFAC developing and nurturing an ongoing relationship. Established in 2013, the PFAC is recruiting for new members.
To learn more about this innovative council, please contact the Customer Service Manager at 1-800-HOMECARE or fill out one of the following forms:
Those interested in Home Care fill out and submit this form.
Those interested in Hospice PFAC fill out and submit this form.
PFAC members of Sentara Home Care Services and Sentara Hospice Services commit their time, efforts and talents to serve in a consulting capacity for a variety of home care or hospice issues and programs. Working together, we support Sentara’s mission to "improve health every day."
Who would make a good PFAC member?
Someone who can
be a good listener
respect others’ perspectives
be interested in more than one issue draw from his or her own home care or hospice experiences so others can learn
see beyond his or her own experiences
be enthusiastic about patient-centered care
interact well with different kinds of people and different levels of professionals
be a good partner
have realistic expectations
A current or former patient or family member who
has had a significant experience with home care or hospice
expresses interest in the patient-care process
is interested in building a community partnership with Sentara Home Care or Hospice Services