Patient Guide

Thank you for your interest in Sentara Medical Group. Please select from the following options for ways we can help provide you quality care.

  • Becoming a Patient

    There are two easy ways to schedule a new patient appointment.

    Call the Sentara Medical Group Care Connection team at 1-844-693-0270

    Sentara Medical Group Care Connection team members are available Monday – Friday from 7 a.m. – 6 p.m. Appointments with our primary care team members will be scheduled immediately. Appointments with our specialists may require a referral, however, our team will assist you with that process.

    Request an Appointment Online

    Don’t have time to call, but want us to help with the scheduling process?  Fill out our online request form and a member of the Sentara Medical Group Care Connection team will follow-up with you on the next business day.

  • Patient Forms

    In an effort to make your appointment check-in process smoother and more efficient, here you can find a number of forms that you may fill out in advance of your appointment.

    If you are a new patient for a Sentara Medical Group practice, you can download the appropriate form below (Adobe Acrobat Reader required). Print and complete the form, and bring it with you to your first visit.

    Access Your Child's Personal Electronic Medical Record
    You are required to complete and sign this form
     and give to your physician practice for access to online records for a child.

    Authorization to Disclose or Release Health Information
    If you want to have a medical record transferred from another doctor’s office to your new Sentara Medical Group office, please complete this form. Likewise, this form can also be used to authorize someone other than you to have access to information about your healthcare status on treatment. Just print and complete the form and bring it with you to your next appointment.

    For questions about these forms, please call your Sentara Medical Group practice.

  • Billing and Insurance

    Sentara Medical Group is dedicated to ensuring you understand the billing process and the resources available to you. We offer multiple ways to pay your bill - online, through the mail, on the phone, or in person at the Sentara Medical Group office.

  • Sentara MyChart

    We encourage all of our patients to sign up for Sentara MyChart. It’s a great way to communicate with your care teams, schedule an appointment, request a prescription refill and view test or lab results – all on your own time. It also keeps you up-to-date on when you’re due for routine vaccinations or other preventative screenings so that you can be a more active – and proactive – part of your healthcare team.

    Accessing Your Child's Personal Electronic Medical Record
    You are required to complete and sign this form and give to your physician practice for access to online records for a minor.

Sentara in the Community