Financial Assistance Programs Offered by Sentara
At Sentara, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and paying for services can be overwhelming. If you cannot pay your bill, we can help.
Financial Assistance Policy
If you are unable to pay your bill, please contact us at the telephone number or address below to see if you are eligible for financial assistance. Each patient’s need for financial assistance is evaluated according to the level of his/her household income, in light of relevant facts and circumstances, such as reported income, assets, liabilities, expenses, and other available resources. Free care is available to patients whose household income is 200% or below the federal poverty level. See http://aspe.hhs.gov/poverty/index.cfm for the current federal poverty guidelines published by the U.S. Department of Health and Human Services.
The complete financial assistance policy ("FAP"), along with an application for financial assistance, can be found below. Paper copies are also available at the surgery center’s patient registration area and will be mailed free-of-charge to a patient upon request:
Sentara Obici Ambulatory Surgery, LLC
ATTN: Patient Account Representative
2750 Godwin Blvd.
Suffolk, Virginia 23434
Individuals may apply for financial assistance under the surgery center’s FAP by mailing a completed application, along with proof of household income, to the above address or by bringing the application and proof of household income to the surgery center’s patient registration area. Patients may also call or visit the above location to receive assistance with the application process.
In the case of medically necessary care covered under the FAP, patients eligible under the surgery center’s FAP may not be charged more than the amounts generally billed to individuals who have insurance covering such care.
The following hospital facilities are covered under the Financial Assistance Policy referenced below:
- Obici Ambulatory Surgery Center
Financial Assistance Information is Available in the Languages Below
If You Cannot Pay Your Hospital Bill, Sentara Can Help
Translations of the Financial Assistance Policy, the application for financial assistance, and the FAP Plain Language Summary are available in English. Please click the links below to download a copy. You will need Adobe Acrobat Reader to view the PDF documents. You may download Adobe Acrobat Reader for free here.