Patient Information

Contact Us

434-654-7009 or 888-652-6663

Departments
Film library and reports: 434-654-7104
MRI / CT / US: 434-654-7130
Nuclear medicine & PET/CT: 434-654-7139
Mammography and bone density: 434-654-7130
Interventional radiology: 434-654-8369

Medical imaging physician liaison
434-989-3625

Information for Patients

At Sentara Martha Jefferson Medical Imaging, we strive to create an environment that is comfortable and respects your time and privacy. From easy access and free parking, to the warm and welcoming atmosphere, patients scheduled for medical imaging services are put at ease from the moment they arrive for their appointment.

Frequently Asked Questions

  • Where do I park and how much does it cost?

    There is no charge to park at any Sentara Martha Jefferson Medical Imaging locations.

    Sentara Martha Jefferson Hospital - Please feel free to use our complimentary valet service located at the main entrance. There is also parking surrounding the entire hospital campus.

    Sentara Martha Jefferson Comprehensive Breast Center - There is ample parking available close to the main entrance.

    Sentara Martha Jefferson Outpatient Care Center at Proffit Road and Rt. 29 - There is ample parking available close to the South entrance where the medical imaging services are located.

    Diagnostic Imaging Center at Spring Creek - The Diagnostic Imaging Center shares space with Spring Creek Family Medicine, and there is ample parking at the main entrance.

     

  • Where do I need to check-in before my exam?

    Sentara Martha Jefferson Hospital - Please enter at the main hospital entrance where a volunteer will direct you to registration.

    Sentara Martha Jefferson Comprehensive Breast Center - You will be greeted by a friendly volunteer at the front door who will point you in the right direction. Radiology is located on the first floor of the building and the Women's Center is located on the third.

    Sentara Martha Jefferson Outpatient Care Center at Proffit Road - Enter through the South entrance of the building and check-in at the front desk.

    Diagnostic Imaging Center at Spring Creek - Patients go to the front desk and inform staff they are there for an imaging procedure. You will then be directed to patient access staff for registration.

  • What should I bring with me to my appointment?

    Please bring a photo ID, your current insurance cards, a list of all medications you are currently taking, and your provider requisition order, if one was provided.

  • Do I need to arrive early to my appointment?

    Yes, please arrive at least 20 minutes prior to your scheduled appointment to allow time for registration. For some exams, you may need to arrive earlier depending on the preparation requirements. If you have any questions, please call 434-654-7130.

  • How long will my exam take?

    The length of the exam depends on the type of appointment you are scheduled for. Your exam could take just a few minutes or it could take a few hours. If you still have questions, please call 434-654-7130.

  • Who should I call if I need to reschedule my appointment?

    If you need to reschedule, please contact the appropriate department. We will be happy to work with you to find a time that best suits your schedule.

    MRI, CT or US: 434-654-7130
    Mammography and bone density: 434-654-7130
    Nuclear medicine & PET/CT: 434-654-7130
    Interventional radiology: 434-654-8369

  • How do I obtain access to my images and/or exam reports?

    You may request a copy of your images as well as your medical records by filling out an authorization form allowing us to release your private health information. Your doctor will also receive a copy of your report via fax or online.

  • Is the radiation used in X-rays, CT scans and nuclear medicine tests harmful?

    X-ray and CT exams use radiation to make images of the body. X-rays are safe and effective for people of all ages. Patients have an X-ray or CT scan only when their condition warrants more information than a physical exam can provide. Our radiologists take great care to use the lowest radiation dose possible to produce the best images for diagnosis.

    The dose of radioactive material given for nuclear medicine tests is very small, and there are no known long-term adverse effects.

    If you are pregnant or suspect you may be pregnant, inform your doctor before having an X-ray or nuclear medicine test. In general, exposure to radiation during pregnancy should be kept to a minimum. Your doctor may decide to use another imaging test such as ultrasound.

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