Sentara MyChart Account Creation

Why should I have to create an additional account?

Sentara MyChart and Sentara Martha Jefferson patient portals are different products. Sentara Martha Jefferson Hospital and Sentara Martha Jefferson Medical Group are transitioning to a new Clinical System (Epic); therefore, a new account is necessary.

How do I create an account?

View step by step instructions.

Why must I provide my Social Security Number to activate a Sentara MyChart Account?

Sentara MyChart provides you with a secure electronic method of accessing your personal healthcare information. To do this, we have secure guidelines that must be met. Sentara uses your name, date of birth, and social security number as your personal identifiers when generating your MyChart account. Our system can only link you to your medical information if all of your information matches.

Why is registering for Sentara MyChart different from the process at UVA?

UVa and Sentara Healthcare both use the same software vendor, Epic. The process for activating a MyChart account differs because the products are not exactly the same. Sentara MyChart is a part of a Sentara Patient Portal, which may contain other applications and information. This additional layer is built to require key pieces of information from you to validate your identity and link you to your medical record information.