The Sentara Nurse Advice Line 1-844-MY NURSE (696-8773) is ready to assist with medical advice 24 hours a day, seven days a week, and can help navigate urgent care if necessary.
Virtual Care
If you have mild symptoms Virtual Care is a convenient way to see a provider from the comfort of your own home. Schedule a video visit through our website or MyChart mobile app.
Mild cold/flu symptoms are:
- Fever
- Nausea
- Body aches/ chills
- Cough
- Congestion
Urgent Care and Walk-In Care
If you are experiencing mild to moderate flu or cold symptoms our Sentara Urgent care locations and Sentara Walk-In Care locations (offered in Hampton Roads and Halifax) are here to help. We offer weekday, evening and weekend hours. Walk-in service is available. Skip the wait for care by reserving your spot online.
Moderate flu/cold symptoms are:
- Vomiting or diarrhea
- Chills/body ache
- Signs of dehydration
- Fever, cough, sore throat
- Sinus or ear pain
Emergency Room
If you have severe flu symptoms it is important that you seek care from one of our Sentara Emergency rooms. Call 9-1-1 if you are having a life threatening emergency.
Severe flu/cold symptoms are:
- Worsening symptoms
- Difficulty breathing
- Severe dehydration
- Sudden dizziness or confusion
- Persistent vomiting
- Chest pain
You may also like the following articles on flu and respiratory illnesses
Seasonal spike in flu symptoms strains Sentara hospitals, emergency departments
Sentara urges patients to know their care options, consider alternatives to emergency department visits.Respiratory illnesses are on the rise: How to treat it and where to get care
Acute respiratory illnesses are on the rise across the U.S., and respiratory illness activity in Virginia is high.Hampton Roads hospitals require masking for patients with respiratory symptoms
Amid regional flu surge, hospitals are requiring masking for those with flu-like symptoms.