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    • Complete eCheck-In before your visit

    With eCheck-In, you can take care of important appointment details before you arrive, helping you spend less time at check-in and more time focused on your care.

    You can use eCheck-In up to seven days before your appointment to:

    • Verify your information - Confirm your contact and insurance details are up to date.
    • Review your health information - Check medications, allergies, and health conditions to help ensure your care team has the most accurate information.
    • Complete and sign forms - Read and sign consent and privacy forms online at your convenience.
    • Answer pre-visit questions* - Complete health and appointment questionnaires before your visit.
    • Make a payment - Pay a copay or other visit-related charges, if needed.
    • Select your pharmacy - Choose where you'd like prescriptions sent.

    You don't have to finish everything at once. Simply complete as much as you can and our staff will be happy to assist with anything remaining when you arrive.

    eCheck-In gives you time to provide information accurately and at your own pace before your appointment. While a Sentara MyChart account can make the process even easier, it's not required. You can also use a secure link that is sent by text or email.

    When you arrive, simply let the office staff know you're here and wait to be called.

    *Some forms may not be available through eCheck-In. Depending on your provider, you may still be asked to complete additional forms during your visit.

    eCheck-In FAQs and help

    You do not need to be an expert with computers or phones to use eCheck-In. Take your time and follow one step at a time.

    Up to seven days before your appointment, you may get an email, text message or phone notification with a link to eCheck-In. Open the message. Then select the link to start.

    • If your appointment is less than seven days away, you may get the message right away.
    • If you have a MyChart account, you can choose how you want to get eCheck-In reminders in the Personal Info section.

    Follow the instructions on the screen to complete each step.

    If you have a MyChart account, you can also sign in. Choose “Visits.” Then choose “eCheck-In.”

    Yes, eCheck-In is available to all patients, even if you don’t have a MyChart account.

    If you do not have a MyChart account, you can create one after eCheck-In. Select “Finish creating account.” After that, you can use MyChart to see visit information, message your doctor, view test results and schedule future appointments.

    You can also visit sentara.com/MyChart to sign up anytime.

    If you are not sure how to sign up, ask the office for help.
    If you cannot finish every step before your appointment, that is OK. When you arrive, we may ask you to show your ID or insurance card, pay your copay or fill out paperwork in the office.
    We may ask some questions again to help keep you safe. For example, we may need to review your medicines with you during your visit.
    Some forms are not available online yet. If that happens, we will ask you to complete those forms at the office.
    In many cases, you only need to tell the staff you have arrived. Then you can wait to be called for your appointment. You may still have more questions to answer, depending on your provider and visit.
    If you have questions or need help, please call your provider’s office or service location. We are happy to help. You can also call Sentara MyChart support at 833‑351‑4357 or visit them online at sentara.com/forms/mychart-contact-us.