Virtual care technologies aid Sentara patients
Virtual care speeds diagnoses and efficiency of care
Sentara Healthcare is a leader in the use of virtual technologies to achieve our mission to improve health every day. The following list of services is just a sampling of the how high-tech virtual services are serving our patients.
Virtual NICU – Sentara Princess Anne Hospital in Virginia Beach has launched a ‘virtual visitation’ service in their neonatal intensive care unit (NICU) so parents and family members, including parents deployed in the military, can keep in touch remotely.
eICU – Sentara’s first-in-the-nation remote monitoring system for ICU beds expanded to Sentara Obici Hospital in Suffolk during 2016. There are now 119 ICU beds in multiple Sentara hospitals receiving extra eyes, ears and expertise of intensivist physicians and specially-trained nurses through real-time telemetry, high-resolution cameras in patients’ rooms and live voice communication with caregivers at the bedside.
TeleStroke – Expanded to Sentara Albemarle Medical Center in Elizabeth City, North Carolina in 2016. Now available at 15 Sentara hospital-based and freestanding emergency departments. TeleStroke speeds diagnosis and intervention in stroke cases by allowing remote assessment of patients via high-resolution cameras and voice communication.
Inpatient TeleNeurology – Operational at Sentara Williamsburg Regional Medical Center in 2016.
TelePsych services – Remote assessment of psychiatric patients in emergency departments by psychiatric nurses or Community Services Board (CSB) evaluators speeds diagnoses and assignment of inpatient beds, reducing the time spent waiting in emergency departments for in-person assessment. TeleCSB is now used in partnership with three regional CSBs and TelePsych is in use in six EDs, including Sentara Albemarle Medical Center in elizabeth City. More than 50% of psychiatric evaluations in Sentara EDs are now being performed remotely through virtual technologies.
TeleMagistrate – TeleMagistrate went live in the cities of Norfolk and Williamsburg in 2016, allowing magistrates to connect with psychiatric evaluators to decide on emergency detention and temporary detention orders (EDOs/TDOs.) This technology solution speeds disposition and reduces waiting in EDs.
MDLive – Virtual visits with physicians, by phone or online, grew to approximately 18,000 patients in Virginia and North Carolina during 2016. Sentara is an equity partner in MDLive, which offers convenience, efficiency and value for routine illnesses when you can’t get to your doctor’s office or an urgent care center.
Language Access Network (LAN) – LAN offers 24-hour real-time live interpretation via video or telephone for speakers of numerous languages and hospital patients with hearing or reading challenges.