Other Ways to Pay Your Doctor Bill

If you have any questions about your Dedicated Care Center bill or your Dedicated Care Center Membership fees, please contact the Dedicated Care Center directly.

Pay by Phone

You can call Sentara Physician Billing Customer Service Department at 757-252-2900 or 888-236-2263 and speak to one of our representatives.

Pay by Mail

Follow the instructions on your bill or statement.

Mail your Sentara Medical Group payment to:
Sentara Medical Group
P. O. Box 179
Norfolk, VA 23501

Mail your Dedicated Care Center payment to:
SMG Innovations, Inc.
P. O. Box 79466
Baltimore, MD 21279-0466 

Pay In Person

You may visit your physician’s office to make a payment or pay at the billing office.

Billing Office
The Sentara Physician Billing office is located at:

863 Glenrock Road, Suite 100
Norfolk, Virginia 23502

We are open Monday to Friday from 8 a.m. to 4:30 p.m.

You may also pay your bill online.

Sentara in the Community