Contact Us

Sentara is here to help you with your billing questions. Please contact us at one of the numbers below to speak with a customer service representative.

Hospital Billing

Call Customer Service at 757-233-4500.

Hours:
Monday - Thursday, 8:30 a.m. to 5 p.m.
Friday 8:30 a.m. - 4:30 p.m.

Sentara Physician Billing

Please contact our Sentara Physician Billing Customer Service Department for any billing concerns or send an inquiry through MyChart.

Hours:
Monday - Friday, 8 a.m. - 4:30 p.m.

Phone: 757-252-2900
Toll free: 888-236-2263

For billing questions concerning the Dedicated Care Center Membership fees, please contact your Patient Service Coordinator at 757-252-9300.

Insurance Information

If you did not have your health insurance information at the time of your visit to the hospital, call Customer Service at one of the above numbers. Please note: This will not update Sentara Physician Billing. Please contact Sentara Physician Billing by one of the methods above.

Sentara in the Community