Sentara is here to help you with your billing questions. Please contact us at one of the numbers below to speak with a customer service representative.
Call Customer Service at 757-233-4500.
Monday - Thursday, 8:30 a.m. to 5 p.m.
Friday 8:30 a.m. - 4:30 p.m.
Sentara Physician Billing
Please contact our Sentara Physician Billing Customer Service Department for any billing concerns or send an inquiry through MyChart.
Monday - Friday, 8 a.m. - 4:30 p.m.
For billing questions concerning the Dedicated Care Center Membership fees, please contact your Patient Service Coordinator at 757-252-9300.
If you did not have your health insurance information at the time of your visit to the hospital, call Customer Service at one of the above numbers. Please note: This will not update Sentara Physician Billing. Please contact Sentara Physician Billing by one of the methods above.