When a patient is ready for hospice, our team will collaborate with the long-term care facility in caring for the patient.


Here are a few ways we provide support:

A physician provides medical direction of the patient’s care.
Registered nurses make regularly scheduled home visits to assess the patient’s condition, provide pain and symptom management, answer questions and teach patients and families how to manage and provide care.

Our Hospice Helpline provides a 24/7 phone access to a registered nurse. Besides regularly scheduled home visits, you can speak by phone to a nurse who is able to answer questions and assess unexpected situations.

Medications related to the hospice diagnosis and used for pain and symptom management are provided.

Medical equipment such as wheelchairs, walkers and hospital beds are provided as needed.

Home care aides provide personal care and light housekeeping for the patient.

Medical social workers assess the psychosocial needs of the patient and family. They provide education and support regarding interpersonal relationships, and are experts in community resources. This allows them to facilitate family communication and recommend resources for financial, legal and caregiving issues.

A chaplain provides spiritual support to patients and families of all faiths.
Support therapies provide physical, occupational and speech therapy and dietary counseling provide expert services as needed.

Pharmacists provide expertise in pain and symptom management.

Volunteers are a specially trained group of people who are available to provide supportive services to patients, families and hospice staff.

Bereavement services provide grief follow up according to the needs of the families. This includes phone contacts, supportive literature, mailings and an invitation to the annual memorial service. Grief support groups and individual counseling are available through Sentara RMH Bereavement Services.

Complimentary tools are used in concert with conventional medicine to assist in managing symptoms and enhance the sense of well-being and quality of life. Examples include:

  • Music – Listening to music can bring about changes in emotions, physiology and behavior.
  • Massage in its simplest form has the potential of easing physical symptoms and renewing emotional and spiritual well-being.
  • Storytelling is the healing process of remembering ourselves, speaking our truth and finding ultimate meaning in telling our story.