Caring, above and beyond
Early one morning, Megan Ferrell began experiencing what she thought might be cramps in her abdomen. By that evening, the pain was so intense that Megan could barely move.
“Finally, my husband told me that he was going to take me to the emergency room because I was lying in a ball on the floor,” Megan recalls.
After arriving at Sentara Halifax Regional Hospital emergency room, Megan learned she had gallstones. She was referred to Dr. Edward Purvis from Sentara Halifax General Surgery.
During the gallstone removal process, the doctor found a web of tissue in Megan’s throat. The web had to be broken before inserting the scope.
“After the stone removal surgery, Dr. Purvis was nice about the pain in my throat,” Megan says. “He held off on doing the actual gallbladder surgery until that pain was gone.”
Prior to the gallbladder removal surgery, Megan had lots of questions and concerns. Her family did as well. They all felt comforted by Dr. Purvis’ kindness and willingness to explain things in a way that they could easily understand.
“He explained everything beforehand. He drew pictures,” Megan remembers. “He was understanding and wanted to make sure I knew what was going on. That meant a lot to me.”
After a two-day hospital stay, Megan had two follow-up visits with Dr. Purvis, one to check the surgery and the second to re-check her throat.
“Dr. Purvis made me feel important,” says Megan. “I liked that he was concerned about the pain I was having from something other than my gallbladder. I didn’t feel like just another patient.”