Volunteers

Volunteers are an integral part of Sentara Martha Jefferson Hospital. From nursing units, to the information desk, to the gift shop, volunteers contribute thousands of hours each year to support the mission of the hospital "to improve health every day."

Our mission in Volunteer Services is to enhance the mission, vision and values of the Sentara Martha Jefferson community by:

  • Cultivating an atmosphere of trust, honesty and integrity
  • Recognizing the worth of each and every volunteer
  • Expanding services through funding, creativity and innovation
  • Attracting and retaining volunteers who are able to meet our mission
  • Training volunteers and educating them on healthcare issues
  • Encouraging and developing leadership

The vision of Sentara Martha Jefferson Volunteer Services is to be a model healthcare volunteer organization.

Sentara Martha Jefferson volunteers are guided by these fundamental values in order to achieve our mission:

  • Ethical behavior
  • Courtesy
  • Confidentiality
  • Teamwork
  • Efficiency
  • Adaptability

Student Volunteers

Sentara Martha Jefferson Hospital offers students a variety of experiences in both clinical and non-clinical settings for students ages 15-18.

Becoming a Volunteer

  • Requirements

    Our volunteers are wonderful people who possess the following attributes:

    • Excellent customer service skills
    • Caring nature
    • Dependability
    • Flexibility
    • The ability to maintain confidentiality

    To become a volunteer, you must:

    • Be tobacco-free - Sentara is a tobacco-free organization
    • Complete volunteer application
    • Attend a 2-hour volunteer orientation (held the first Wednesday of each month)
    • Complete a background check
    • Take a TB test
    • Interview with the department manager
  • Volunteer Benefits

    Our volunteers are important to us. In addition to providing people with an opportunity to serve their community, we make every effort to recognize their contributions with the following benefits:

    • Meal allowance on the days worked
    • Training
    • Special events and programs
    • Volunteer recognition programs
  • Volunteer Opportunities

    There are a number of opportunities for our volunteers at Sentara Martha Jefferson Hospital, both in our main campus and at the Outpatient Care Centers at Pantops and Proffit Road.

    Examples of current volunteer opportunities include:

    Surgery Lounge and Day Surgery:

    • Check on patients' statuses
    • Be an empathetic listener
    • Keep Family Lounge tidy
    • Communicate with patients' family and friends

    Emergency Department

    • Stock supplies
    • Assist with transportation
    • Clean rooms and make stretchers/beds
    • Get snacks/drinks for patients

    Concierge Desk

    • Greet visitors
    • Escort visitors/patients or assist them with directions
    • Locate patient room information through computer system
    • Provide local information to out-of-town visitors

    Non-Clinical Patient Support

    • Sit and interact with patients (e.g. chatting, reading, playing cards)
    • Stock supplies
    • Answer phones
    • Answer call bells and respond to requests for blankets, nourishment, TV
      channel changes
    • Help keep nursing station organized and tidy

    Marketplace (Gift Shop) and Patient Advocate

  • Volunteer Application

    You may submit your application online or attend an information session to learn more about volunteer opportunities at Sentara Martha Jefferson Hospital.

Sentara in the Community