Patient Guide

Becoming a Patient

Call 1-800-SENTARA (1-800-736-8272) for a physician referral. Call Center Specialists are available Monday – Friday from 8 a.m. – 6 p.m. You can also complete our Contact Us form to request a physician referral.

Patient Forms

In an effort to make your appointment check-in process smoother and more efficient, here you can find a number of forms that you may fill out in advance of your appointment.

Authorization to Disclose or Release Health Information

If you want to have a medical record transferred from another doctor’s office to your new Sentara Martha Jefferson Medical Group office, please complete this form. Likewise, this form can also be used to authorize someone other than you to have access to information about your healthcare status on treatment. Just print and complete the form and bring it with you to your next appointment.

For questions about these forms, please call your Sentara Martha Jefferson Medical Group practice.

Current Patients

Billing and Insurance

Sentara Martha Jefferson Medical Group is dedicated to ensuring you understand the billing process and the resources available to you. We offer multiple ways to pay your bill — online, through the mail, on the phone, or in person at the Sentara Martha Jefferson Medical Group office.

Sentara MyChart

We encourage all of our patients to sign up for Sentara MyChart. It’s a great way to communicate with your care teams, request an appointment, request a prescription refill and view test or lab results — all on your own time.