Patient Guide

Whether you are a new patient or have been seeing us for years, we want to make it easy to access the information you need.

  • Becoming a Patient

    Ready to schedule an appointment with one of our care team members?

    Call the Sentara Medical Group Care Connection Team at 1-844-693-02701-844-693-0270

    The Sentara Medical Group Care Connection Team is available to help you find the best appointment time, practice location and provider to meet your individual needs. Care Connection Team members are available Monday – Friday from 7 a.m. – 6 p.m.

    Please note that Appointments with our specialists may require a referral, however, our team will assist you with that process.

    Request an Appointment Online

    Don’t have time to call, but want us to help with the scheduling process?  Fill out our online request form and a member of the Sentara Medical Group Care Connection team will follow-up with you on the next business day. Please note that appointments with our specialists may require a referral, however, our team will assist you with that process.

  • New Patients

    Welcome to Sentara Medical Group. Please visit our New Patient Welcome Site

    Patient Forms

    In an effort to make your appointment check-in process smoother and more efficient, here you can find a number of forms that you may fill out in advance of your appointment.

    If you are a new patient for a Sentara Medical Group practice, you can download the appropriate form below. Print and complete the form, and bring it with you to your first visit.

    Authorization to Disclose or Release Health Information

    If you want to have a medical record transferred from another doctor’s office to your new Sentara Medical Group office, please complete this form. Likewise, this form can also be used to authorize someone other than you to have access to information about your healthcare status on treatment. Just print and complete the form and bring it with you to your next appointment.

    For questions about these forms, please call your Sentara Medical Group practice.

  • Current Patients

    Billing and Insurance

    Sentara Medical Group is dedicated to ensuring you understand the billing process and the resources available to you. We offer multiple ways to pay your bill - online, through the mail, on the phone, or in person at the Sentara Medical Group office.&

    Sentara MyChart

    We encourage all of our patients to sign up for Sentara MyChart. It’s a great way to communicate with your Care Team, schedule an appointment, request a prescription refill and view test or lab results; all on your own time. It also keeps you up-to-date on when you’re due for routine vaccinations or other preventative screenings so that you can be a more active – and proactive – part of your health

    Patient Resources

    At Sentara, we are committed to heart health. While you can’t always prevent heart disease, there are many steps you can take today to live a healthy lifestyle. Sentara offers education, screenings and support to reduce your risk of heart disease. Learn more.

Need a new primary care provider? Call 1-844-693-02701-844-693-0270 or click to schedule an appointment online.