Heart Hospital: Floor by Floor

The design of the Sentara Heart Hospital is unique to Southeastern Virginia and Northeastern North Carolina, and it enables patients to receive comprehensive cardiac services including everything from diagnostics and interventional cardiology to open heart surgery and transplantation-at one location. Provisions have been made, such as larger, all private rooms, to promote family involvement in the patient's care.

Patient and family lounges are designed with children and families in mind, including refreshment areas, quiet areas, unique business centers with Internet access, and other appropriate amenities. And, the design optimizes workflow for physicians and staff providing the best care possible for our patients. Families can also utilize the guest services on the campus of Sentara Norfolk General Hospital.

Click the following links to learn what’s on each floor of Sentara Heart Hospital.

  • Parking Garage

    Valet parking is free for all Sentara Heart Hospital patients, families and visitors. Patients, families and visitors may call the valet in advance at 757-388-8085 for car pickup. Hours are 5:30 a.m.-10 p.m. Monday through Friday, 7 a.m. - 8 p.m. weekends and holidays. Valet will stop receiving cars at 8 p.m. After 10 p.m., keys for valet parked cars will be located in the security office, which can be reached at 757-388-3510.

    Sentara Heart Hospital parking garage is available at no charge to Sentara Heart Hospital patients, families and visitors. Patients who are visiting a physician in the medical office building located on the 6th floor of Sentara Heart Hospital may also park in this garage at no added cost. 

  • First/ground floor

    • Lobby/public area with water feature, ATM, gift shop, technology wall (showing latest advancements and devices in heart surgery and cardiac medicine), The Caf, The Cardiac Diagnostic Center, conference center 1 and 3, courtyard
    • Access to parking garage
    • Advanced Imaging Center 
    • Family lounge with TV; registration area for cardiac diagnostic testing; lending library; children's play area; wireless Internet access, as well as computers for use by patients, families and visitors
  • Second floor

    • Family lounge with TV and registration area, vending area and wireless Internet access, as well as computers for use by patients, families and visitors
    • Features an eight-bed Cardiac Intensive Care Unit (CICU) that includes eICU technology; a 45-bed pre-/post-unit known as the Cardiac Assessment, Recovery and Evaluation Center (CARE); a suite of six cardiac catheterization labs with capacity to handle approximately 7,200 catheterization procedures per year, three electrophysiology (EP) labs
  • Third floor

    • Family lounge with TV and an adjacent quiet room (no cell phones, TVs, etc.), vending area and wireless Internet access, as well as computers for use by patients, families and visitors
    • Features five cardiac operating rooms and a 20-bed Cardiac Surgery Intensive Care Unit. 
  • Fourth floor

    • Family lounge with TV and vending area, wireless Internet access
    • Features a 36-bed Cardiac Surgery Step-down Unit with rooms
    • Each of these private rooms has the ability to accommodate one family member with built-in sleeping couch and includes a flat-panel television with access to the GetWellNetwork (an educational channel) and TV and cable channels, along with Internet access. Rooms include a full private bath.
    • Mended Hearts office
  • Fifth floor

    • Family lounge with TV and vending area, wireless Internet access
    • Features 48 cardiac interventional beds and serves as the Cardiac Medicine Step-down floor
    • Each of these private rooms has the ability to accommodate one family member with built-in sleeping couch and includes a flat-panel television with access to the GetWellNetwork (an educational channel) and TV and cable channels; along Internet access. Rooms include a full private bath.
  • Sixth floor

    • Medical office space

Sentara in the Community