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Patient requesting medical records

Please note that State and Federal laws permit fees to be charged for copies of medical records that are not for continuation of care.

Option 1: Use MyChart

Option 2: Use our online records request tool.

Request your records online

  • Have your driver's license or government-issued ID handy, as you'll need to upload a photo of it using a webcam, your smartphone, or by file upload from your computer.
  • You can request copies of your own records to be delivered to you, records to be sent to someone else (such as a doctor), records for minor patients by their parents, or caregivers with a medical power of attorney acting on behalf of a patient.

Option 3: Download a PDF version to print, fill out, and fax or mail to our records team

Health information management
Attention: Release of Information
8oo Independence Boulevard, 5th floor
Virginia Beach, Virginia 23455
Phone: 757-507-7110
Fax: 757-995-7366

Physician requesting patient medical records

May request records by using the link provided below

Provider online request

For SMG practices, Home health, Hospice and Sentara hospitals fax or mail authorization to:

Health information management
Attention: Release of Information
8oo Independence Boulevard, 5th floor
Virginia Beach, Virginia 23455
Phone: 757-507-7110
Fax: 757 995-7366