Financial Assistance Programs Offered by Sentara

At Sentara, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and paying for services can be overwhelming. If you cannot pay your bill, we can help.

Financial Assistance Policy

If you are unable to pay your bill, please contact us at the telephone number or address below to see if you are eligible for financial assistance. Each patient’s situation is evaluated according to relevant circumstances such as income, assets, liabilities, expenses, and other resources available to pay an outstanding balance. Taking these factors into account, free care is available to insured patients whose household income is 200% or below the federal poverty level. Free care is available to uninsured patients whose household income is 300% or below the federal poverty level; and a 75% discount is available to uninsured patients whose household income is above 300% and at or below 400% of the federal poverty level.

The complete financial assistance policy (“FAP”), along with an application for financial assistance, can be found below. Paper copies are also available at any patient registration area within a Sentara hospital facility and will be mailed free-of-charge to a patient upon request.

Sentara Uninsured Patient Discount Program

If you do not have health insurance and you do not qualify for assistance under the financial assistance policy above, you may be eligible for the Sentara Uninsured Discount Program. An administrative adjustment equal to 50% of Hospital Facility Gross Charges is available.

For More Information

Please contact a Sentara representative at the phone number or address below. Someone will be available to assist you Monday – Friday between the hours of 8:30 a.m.– 4:30 p.m.

540-564-5866540-564-5866 or 1-888-389-16441-888-389-1644

Sentara Healthcare
Hospital Business Office
1515 Country Club Road
Harrisonburg, Virginia 22802

What happens to the rest of my bill?

You will need to pay the remaining balance of the bill in a timely manner. Our financial assistance representatives will be happy to assist you with payment options.

The following hospital facilities are covered under the Financial Assistance Policy referenced below:

  • Sentara Northern Virginia Medical Center

At Sentara, we provide quality care to all patients regardless of their ability to pay. If you do not have health insurance, we may be able to help you with your bill. Sentara offers financial assistance programs to patients who qualify. These programs include charity, assistance with Medicaid eligibility and uninsured discounts. All assistance programs are based on family size, income and other resources.

To learn more about financial assistance programs near you, please select a region.

Financial Assistance Information is Available in the Languages Below