Other Ways to Pay Your Hospital Bill

Pay by Phone

There are two ways to pay your bill by phone:

  • Call the automated phone system toll free 877-768-3994 for Hospital Billing or 877-894-6495 for Collections.
  • Call the number listed on your billing statement or letter to pay by credit card or make payment arrangements.

Pay by Mail

Follow the instructions on your bill or statement. Mail your payment to:

Sentara Healthcare 
Patient Accounting Department 
P.O. Box 1875 
Norfolk, Virginia 23501

Pay at a Sentara Location

Payments can be made at the following locations near you:

Sentara Northern Virginia Medical Center
Cashier’s Window (Main Lobby)
2300 Opitz Boulevard
Woodbridge, VA 22191

Sentara Patient Financial Services Bill Payment Refund Policy

All transactions processed on the Sentara Online Bill Payment site are eligible for a refund if the patient would like to cancel a payment.

To request a cancellation of payment please contact:

Sentara Patient Financial Services
Phone: 757-233-4500
Hours: Monday-Thursday, 8:30 a.m. to 5 p.m. or Friday 8:30 a.m. - 4:30 p.m.

Please allow 2-3 business days for a refund to be processed.

Pay Online

You may also pay your bill online.

Pay your hospital bill online