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The Sentara Nurse Advice Line 1-844-MY NURSE (696-8773) is ready to assist with medical advice 24 hours a day, seven days a week, and can help navigate urgent care if necessary.

Virtual Care

Virtual Care

If you have mild symptoms Virtual Care is a convenient way to see a provider from the comfort of your own home. Schedule a video visit through our website or MyChart mobile app.

Mild cold/flu symptoms are: 

  • Fever
  • Nausea
  • Body aches/ chills
  • Cough
  • Congestion

Urgent Care and Walk-In Care

Urgent Care

If you are experiencing mild to moderate flu or cold symptoms our Sentara Urgent care locations and Sentara Walk-In Care locations (offered in Hampton Roads and Halifax) are here to help. We offer weekday, evening and weekend hours. Walk-in service is available. Skip the wait for care by reserving your spot online.

Moderate flu/cold symptoms are:

  • Vomiting or diarrhea
  • Chills/body ache
  • Signs of dehydration
  • Fever, cough, sore throat
  • Sinus or ear pain

Emergency Room

Emergency Care

If you have severe flu symptoms it is important that you seek care from one of our Sentara Emergency rooms. Call 9-1-1 if you are having a life threatening emergency. 

Severe flu/cold symptoms are:

  • Worsening symptoms
  • Difficulty breathing
  • Severe dehydration
  • Sudden dizziness or confusion
  • Persistent vomiting
  • Chest pain

You may also like the following articles on flu and respiratory illnesses