Frequently Asked Questions
Where can I go to have my specimen collected?
To find a location near you, please visit Collection Sites.
Do I need to make an appointment?
Appointments are not required for most tests, walk-ins are welcome. While appointments are highly suggested for routine lab collection. To find a location near you, please visit Collection Sites.
The following tests do require an appointment by calling the numbers below:
- Platelet aggregation
- Lactose tolerance testing
- Glucose tolerance testing
Schedule an appointment for platelet aggregation, lactose and glucose tolerance by contacting one of the locations below:
- Hampton Roads: 757-388-2030
- Peninsula and Western Tidewater: 757-736-7496
- Northern Virginia: 703-523-1560
- Northeastern North Carolina: 252-337-9220
Most of our locations are busiest in the early morning when patients who are required to fast for testing often choose to arrive.
Do I need to bring anything with me?
Please bring the following two items for specimen collection:
- Current photo identification and insurance information.
- Test order provided by your physician (unless your physician sent the order to Sentara electronically).
I am scheduled to have surgery at a Sentara hospital. Can I get my pre-op testing done at any of your locations?
Yes. Specimens for pre-op testing may be collected at any Sentara hospital-based collection site. Prior to any pre-op testing, patients are encouraged to check with their insurance carrier regarding laboratory testing coverage.
What insurances do you accept?
Sentara Laboratory Services accepts a wide variety of insurance plans. If you have a question concerning a specific insurance company or policy, please contact Sentara Laboratory Customer Service at 757-388-3621 ext. 1, or your insurance company.
Do I need to fast or take other special precautions prior to specimen collection?
Some laboratory testing does require fasting or other special precautions prior to specimen collection. Typically, your physician will review this information with you. Failure to comply with fasting or other precautions could affect accuracy of testing.