Frequently Asked Billing Questions

Below is a list of common questions about the hospital and Sentara Medical Group billing process. If your question is not answered below, please contact us.

Why did I receive more than one bill?

Why am I getting a bill when I have not been to the hospital?

What is the hospital billing process?

How can I pay my bill?

What if I can't pay my bill?

Can I combine my accounts and make payment arrangements?

Can I set up a payment plan?

How do I get a copy of my itemized statement?

Why did my insurance pay only part of the bill?