The Sentara Corporate Communications & Public Relations team is your first point of contact for patient information, interviews and all stories on issues in health care.
During breaking news or crisis events, we will work to provide information and access to photos/video in a timely manner, while protecting patient privacy, ensuring safe operations and showing sensitivity to families in crisis.
We will use Sentara.com and Sentara's social media pages to provide proactive updates on major events involving multiple hospitals.
- Our first duty is to patient care, safety and privacy. We are bound by federal HIPAA laws that limit the amount of Protected Health Information (PHI) we may release without specific authorization.
- Sentara hospitals, medical practices, office buildings and parking lots are private property and subject to our rules of access (see Rules for Media Coverage).
- Most Sentara patients are not public figures. They are entitled to privacy and they may opt out of information released about them.
For all Sentara corporate and Hampton Roads media queries, text the 24-hour Sentara Media Pager at 757-671-4971. Include your name, media outlet, what you need and your contact information.
During business hours: you can also email your request to email@example.com.
Use the Sentara pager or news email! You will get faster service. Our team rotates media duty day-to-day. Voice mails, texts or emails to individuals will delay our response.
If you would like to contact a certain hospital for a region-specific request or story, please use the following numbers. Use the pager or the email! You will get faster service.
- We try to answer texts or pages to the Sentara Media Pager within five minutes.
- Calls, texts, or emails to individual team members may delay our response.
- Once we are engaged with you, we'll keep in touch via email, text or calls.
If you would like to contact a certain hospital for a region-specific request or story, please use the following numbers.
Corporate/Hampton Roads: 757-671-4971 (pager)
Sentara Albemarle Medical Center: 252-384-4075
Sentara Halifax Regional Hospital: 434-517-3136
Sentara Martha Jefferson Hospital: 434-654-7000
Please ask operator to page Public Relations. Specify that you need Sentara Martha Jefferson Hospital, give your name, organization and call-back number.
Sentara RMH Medical Center: 540-689-1000
Please ask operator to page Public Relations. Specify that you need Sentara RMH Medical Center, give your name, organization and call-back number.