600 Gresham Drive Norfolk, VA
757-388-0366 please listen and follow the prompts
Fax #: 757-452-5753
Monday - Friday: 7:30 AM - 4:30 PM
Dirctions: Enter through the main hospital and follow the hallway toward the River Pavilion. Pass the River Pavilion Courtyard area should be on your right. Once you pass the courtyard, the glass door entrance to the Infusion Center will be on your right. Please press the button to the left of the glass door to enter.
Our team of registered nurses are experienced in the administration of chemotherapy, biotherapy and immunotherapies. We value and strive to build a partnership with the community, physicians, oncologist/hematologist, other specialists and our patients. We are committed to providing quality and personalized care to patients.
Our services
- Antibiotics and antifungals
- Transfusions of Blood and/or Blood Products
- Biotherapy, Monoclonal Antibodies, Biosimilars, Immunotherapy, and Chemotherapy infusions
- Iron therapy
- Hydration therapy
- Anti-nausea medications
- ACTH Stimulation Test
- Administration of Erythropoiesis and Granulocyte Stimulating and Anticoagulant Agents (Epogen, Procrit, Neupogen and Lovenox)
- Corticosteroids
- Immune Globulin Administration (IVIG and Cytogam)
- Intravenous Bisphosphonates (Boniva and Reclast)
- Iron infusions
- Subcutaneous or intramuscular injections
- Central line maintenance: Central Venous lines (including PICC lines and Port-a-cath/Mediports)
- Other treatments
- Lab draws
- Therapeutic phlebotomy
- The center also offers assessment, evaluation and educational materials to prepare patients for infusion therapy
To ensure our patients are comfortable we strive to provide care in a calm, relaxing environment. We have reclining chairs, pillows, blankets, TV, and Wi-Fi. We also provide snacks and beverages during your treatment. If you would like a personal item, such as reading material, laptop with headphones or a crossword puzzle to help relax, please bring it with you.
Conditions we treat
- Alzheimer's disease
- Amyloidosis
- Anemia/ Iron deficiency
- Ankylosing Spondylitis
- Asthma/Emphysema
- (Targeted) Cancer treatments
- CIDP
- PI and ITP
- Diabetes
- Gastrointestinal diseases (i.e Ulcerative Colitis & Crohn’s Disease)
- Gout
- Growth Hormone Deficiency
- HIV (at select locations)
- High Cholesterol
- Hypercholesterolemia
- Infectious Diseases (may exclude contagious conditions)
- Leukemia and Lymphomas
- Migraine (excludes narcotics)
- Multiple Sclerosis
- Myasthenia Gravis
- Nausea
- Non-Hodgkin's Lymphoma
- Osteoporosis
- Primary Immunodeficiency
- Psoriasis
- Rheumatoid Arthritis
- Systemic Lupus
- Sickle Cell related conditions
- Thyroid Eye Disease
- Transplant Anti-rejection
How to schedule and prepare for an appointment
Our team is committed to working with your physician. Your physician office should submit medication orders, history, physical and additional required documentation to our fax: 757-452-5753, then call the Outpatient Infusion Center at 757-388-0366 to complete the referral process.
During the referral process, the team will gather demographics, insurance information, and treatment information to schedule your first appointment.
Appointments are made 2-3 weeks out due to the need for approved prior authorization from your insurance carrier.
Insurance authorization and verifications should be done by the referring physician office, but we have a team that can complete as well.
Any subsequent appointments are scheduled through the Outpatient Infusion Center Staff.
- Appointments are available seven days a week (weekends only IV antibiotics) and must be pre-scheduled.
Physician instructions
Please ensure that you follow/complete the specific instructions provided by your Physician before your infusion, such as medications you may take, what to eat, and/or ordered blood work.
Gather your information
Assemble the important documents you'll need and keep it in a folder. The documents you will need include:
- Current form of identification
- Insurance card(s): Please ensure you are aware of your benefits and any co-pays you may incur
- Medical history
- Medication list
Arrange for transportation
We recommend arranging for transportation as you may have side effects like weakness, sleepiness or feeling dizzy. Until you know for certain how you will respond to your treatment, have a way to get home other than driving yourself.
- Many insurance plans cover the cost of a rideshare service (like Uber or Lyft). Check with your insurance plan.
Additional information:
No visitor 16 years old and under is allowed in the Infusion Center. You may have one visitor with you in the treatment area. Sitter or caregivers are required to assist patients who are unable to care for themselves during treatment.
Although you will receive treatment at Sentara Independence, you may receive mail and billing information from Sentara Norfolk General Hospital.